Most of the notifications that you see in the top right corner of the Nest are also delivered as e-mails.
It’s possible that your email provider has marked our emails as spam. Please check your Spam and Trash folders for our emails. If you find them there, mark them as “Not spam”.
If you didn’t find the emails in these folders, please let us know through the contact form so we can assist you.
We also recommend adding the following email addresses to your “Safe Sender” list, or creating a filter which keeps emails from us in your inbox.