Direct to your bank account
If you live in a country that’s part of the Single Euro Payment Area (SEPA) we can pay you directly to your bank account (via IBAN/SWIFT) or PayPal. Countries in the SEPA are mostly in the EU and EEA; you can check if you’re in the SEPA here. Many of our testers are using a service called payoneers Global Payments Service to get an IBAN account outside the SEPA.
Paypal
If you can't receive money via an IBAN, we will pay you via PayPal. In some countries (e.g. Nigeria, Turkey, Ukraine, Macedonia, Montenegro) PayPal is restricted: you can pay with it, but you can't receive money. In those cases, don't hesitate to contact us once you have earned money testing and want to request a payment to discuss additional options. Please be aware that when you are using PayPal, you have to pay a fee to PayPal as the receiver of the payment. This is deducted directly by PayPal.
Process
Minimum account balance
Once you have an account balance equivalent to €6, you can request a payout in the Nest. For security reasons, there is a buffer of 48 hours, i.e. only amounts that are approved more than two days ago will be considered for a payout and you can do a new payout only once every 48 hours.
Entering your payment details
All the necessary information (e.g. payment details, PayPal address, tax number, if necessary) can only be entered when you make a withdrawal. The information given in the payout section will be saved for future payouts, but you can also change it prior to each disbursement.
After requesting a payout, you can download your credit voucher as a PDF document from the "Payments" section. However, for this, your complete contact information, such as name and address, must be made available. Only if this is the case, can your payment be made.
Currency
Even though our system will try to adapt the displayed payments to your local currency, you will sometimes see payments specified in euros (€). The amounts in your local currency are only an indicator, using a recent exchange rate. The actual amount you receive corresponds to a fixed amount in Euros: We always send money in Euros and the conversion rate will depend on your bank or the PayPal exchange rate. Some banks may charge a fee for converting Euros. We have no influence on conversion rates.
Payday
Payday is in the middle and at the end of each month. If you request a payment before the 26th of the month, you will usually get it in the first week of the next month latest. Or even faster. Bank transfers can take a few days longer than PayPal. It is therefore not usual, if payments take 20 days sometimes.